Every home needs a home comfort system and at some point, that system will require maintenance, repair or replacement. That means a service technician will be visiting your home. How do you determine who to invite into your home to work of this valuable piece of equipment? There are so many companies out there, it can be a challenge to know which one to choose.
A company that guarantees satisfaction or your service is free is likely to provide great service. At Boonstra’s One Hour Heating and Air Conditioning if the technician doesn’t show up on time, doesn’t use floor saver mats in your home, doesn’t wear floor saver shoe covers and doesn’t clean up after he’s solved your problem, the service is free.
In addition to considering the company’s satisfaction guarantee, Jon-George Popowich, sales manager for Boonstra’s One Hour Heating and Air Conditioning, suggests measuring his company based on tips from Energy Star for choosing the right contractor.
Do your research: Be aware of license and insurance requirements for heating and air conditioning contractors and also know the model and name of your current system before calling a contractor. Inform the contractor of any rooms that feel uncomfortable or any other concerns about your home comfort system.
Get estimate in writing: The company should provide written, itemized estimates. This allows the consumer to compare price but also to compare proposed energy efficiencies and warranties.
Contact references: Request customer referrals from the company and call them to find out about the service received, the quality of the installation and if the job was completed on time.
Ask around: Word-of-mouth is a great way to learn about a business. Find out from friends, co-workers and relatives about companies that they would recommend.
Consultation: You should expect an extensive assessment of your home and your needs. A cooling system must be compatible with the size of your home, level of insulation and size of doors and window as well as the amount of heat loss and gain. An inspection of the duct system is also necessary for a proper home evaluation.
Look for special offers: Replacing or upgrading your home heating and air conditioning system is a large investment. You might find special offers by shopping around. There could be rebates for choosing Energy Star qualified heating and cooling systems that will help you to pay for the system.
Find out more about Boonstra’s 100% service guarantee by visiting the website at
www.boonstrasonehour.com.
