Imagine calling to make an appointment with a service technician to have
your furnace repaired and the customer service department gives you a four to
eight hour window when the technician will be arriving at your home. In today’s
fast paced society, time is a very valuable commodity and most people don’t
have time to waste waiting around. If you call Boonstra’s One Hour Heating and
Air Conditioning for any heating or cooling problems, they’ll give you the
exact hour they will arrive and they’ll guarantee they’ll be there on time.
“Clients
of Boonstra have the unique option of having us on time or they don’t pay a
dime,” says Jon-George Popowich, general manager at Boonstra’s One Hour Heating
& Air Conditioning. Yes, you read that correctly. If the technician is not there within the
designated hour, then the repair and maintenance is absolutely free. Gone are
the days when you had to take the whole day off from work to wait for a service
technician to arrive. “It’s very important in this day and age. People’s time
is valuable and we respect that,” explains Popowich.
So now that you know exactly when the Boonstra’s truck will be arriving at your
home, what can you expect from the home comfort advisor?
“You can expect that they will treat you courteously,” says Popowich, adding
that the technician will wear booties called floorsavers to protect your floor.
“They’ll treat your house with the utmost respect and they’ll share with you
everything that they are going to do that day within your home.” Once the technician determines want you want
and need done, they’ll go outside to their truck to get the proper equipment
and parts. “We have our warehouse on wheels, meaning all of our trucks are
fully equipped with everything that we could possibly need in your home that
day.”
Once they’ve completed the service and repairs, they’ll make sure all your questions
have been answered and you’re satisfied with the service. Boonstra’s straight
forward pricing will give the exact cost of the service up front, so there
won’t be any unpleasant surprises.
If you’re considering scheduling a follow up appointment to do some other
preventative maintenance, you can rest assured that you’ll enjoy the same
courteous and punctual service from Boonstra’s One Hour Heating and Air
Conditioning.
“Our whole philosophy is one that you
can’t lose with,” says Popowich. “We’ll always be on time and we’ll do
everything to 100 per cent satisfaction.”
For more information on services offered by Boonstra’s One Hour Heating &
Air Conditioning or to book an appointment online, visit
www.boonstrasonehour.com.
