Raymond Zenkovich likens the process of having a home built by his company, Winzen, to his family building a home for your family. That’s the kind of relationship that can develop as the process moves along from planning to after-sale.
The relationship typically begins with a visit to the website where potential homebuyers can determine the location of the community that might be of interest. The next step would be to visit the preferred community and walk through the models homes. Each area has at least two completed homes that can give visitors an idea of their potential.
Once the decision to purchase is made, the buyer visits the selection centre and meets with a customer service representative. Choosing the right floor plan is the starting point before moving on to consider various features and associated costs. From there the family’s house is put together.
Buyers usually have questions and concerns that come up during the construction that result in repeated contact with the customer service representative. This is to be expected and is willingly accommodated by Winzen.
As construction proceeds, the buyer has an opportunity to take part in a framing walkthrough. The visit provides a chance to see the location of light fixtures and electrical outlets and request changes. Once the home is completed and before moving day, a final inspection takes place. This gives the homeowner an opportunity to become familiar with the home, its features and various systems including heating and electrical.
“If it is an Energy Star house, which typically our houses are, there are a lot of energy features to that house that we have to make you aware of as well,” says the home builder. Energy Star rated homes exceed the basic standard, offering more energy efficient insulation, vapour barrier, windows, heating and air conditioning systems. Not only will the homebuyer save money on heating and electrical bills and decrease the negative impact on the environment, they will have a better quality house.
Winzen has created an extensive manual that explains how various elements of the home operate. It also includes contact numbers if a homeowner requires services down the road.
“We put a lot of work into our manuals. If you do have an issue, it should be covered in the manual,” advises Zenkovich.
To begin a relationship with Winzen or for more information, go to the website at www.winzen.ca.
